Coronavirus (COVID-19) Updates

Please read the following important information regarding COVID-19 Coronavirus

The venue is working to ensure the health and safety of all patrons and staff is maintained. We want to address the growing fears around the spread of COVID-19 (Coronavirus) and share with you the information we have at the current time.

We are working to ensure our centre remains a safe place to visit and work. The health and safety of our community is our main priority, we always uphold a high standard of hygiene within the centre, however are taking extra precautions during this time.

We hope you will do what you can to take care of yourself and those around you, we also encourage you to use and support our community facility with confidence while it is safe to do so.

Please see the latest update on the situation below.

Remember if you are feeling unwell or showing symptoms of the flu, cough or cold to please remain away from the centre until you are feeling 100%.

Opening Hours

Monday - Sunday: 10am to 6pm (Nov)

Monday - Sunday 10am to 7pm (Dec-March)

Update - 24/03/2021

Update. Eased restrictions and Check-In requirements 

In line with the announcement from the VIC Government, from 6pm on Friday 26 March, Victoria will further relax its COVIDSafe Settings. 

Face masks will no longer be required in retail settings but Victorians will still need to carry one with them at all times. 

There will no longer be limits on capacity (other than 1 per 2sqm density quotient). Please check our website for operating and timetable updates. 

As required by the VIC Government, we must manage Check-In and Out for Contact Tracing record keeping. 

What does this mean for you and us? 

  • Pen and paper contract tracing methods are no longer a suitable form of contact tracing 
  • All members, staff and visitors should Check in using the Services Vic app 

How to use the Services Vic app? 

  • The free Services Vic app is available for download from the Google Play Store and Apple App Store. 
  • You should use the Services Vic app each time you enter and exit our facility 

If you do not have a smartphone or are unable to use one, others in your group can check in for you or staff at the premises will be able to check you in manually. 

For more information and FAQs, CLICK HERE 

Our Centre’s COVIDSafe initiatives and practices are still in place to ensure a safe experience in our venue. This includes the use and provision of hand sanitiser stations, social distancing measures and revisions to our classes to cater for capacity restrictions.  

Click HERE for information from VIC Govt. 

Thank you for your cooperation as we work to stay COVID-Safe.

Update - 26/02/2021

Don’t Make It a Task. Carry a Mask. 

In line with the announcement from the VIC Government, it is mandatory to carry a face mask with you at all times. You must wear a mask in situations where you cannot distance yourself 1.5m from others. This is relevant to both indoor and outdoor settings.  Even with a mask, please keep 1.5 metres distance between you and others. 

Please note: A face covering needs to cover both your nose & mouth and be either a cloth or surgical mask.  

Our Centre’s COVIDSafe initiatives and practices are still in place to ensure a safe experience in our venue. This includes the use and provision of hand sanitiser stations, social distancing measures and revisions to our classes to cater for capacity restrictions.  

Click HERE for information from VIC Govt. 

Thank you for your cooperation as we work to stay COVID-Safe. 

Update - 17/02/2021

❗ IMPORTANT MEMBER UPDATE ❗   

As per State Government directive, we will be re-opening on Thursday 18-February. 

Masks will be required indoors and outdoors where people cannot physically distance. Your face mask must be worn when visiting our centre except when in the pool, exercising or drinking. 

We will re-open with density limits in accordance with Government directives. Please check our timetable and refer to signage in our Centre for details. 

To get in touch with our customer care team please complete and submit your details through our Contact Us page on our website. 

Thank you for your patience as we work to stop the spread of COVID-19 and keep our community safe.  

Read VIC Govt statement here: 210217 - Statement From The Premier.pdf 

Update - 04/02/2021

The safety and wellbeing of our members and team members is our number one priority. 

In line with VIC Government directives, from 11:59pm on 3 February 2021 new statewide restrictions are in effect. Face masks are mandatory in public indoor spaces. 

All members and guests visiting our venue in the must carry and wear a face covering. 

  • You do not need to wear a face mask when exercising outdoors or indoors.  It is recommended that you wear a face mask when you are indoors, and you cannot keep 1.5 metres distance from others.    

  

  • You still need to carry a face mask with you at all times. 

Exceptions to mask wearing are provided for children under 12 and people with medical conditions or disabilities. 

 We will continue to operate with COVIDSafe initiatives and practices in place to provide a safe experience in our venue. This includes the use and provision of hand sanitiser stations, social distancing measures and revisions to our classes to cater for capacity restrictions.  

Click HERE for information from VIC Govt. 

For our members who cannot wear a face covering due to valid medical reasons, please contact our friendly team who can best guide you with advice, prior to your visit.  

 Let’s ensure we all do our bit to keep our Community, COVID-safe. 

  • Keep 1.5m apart 

  • Wash your hands regularly 

  • If you’re feeling unwell, stay home & get tested 

  • Plan your visit. Check our website for operating hours and timetables 

  
We'd like to thank you for your ongoing support as we all work together to stay COVIDSafe. 

Update - 12/02/2021

❗ IMPORTANT MEMBER UPDATE ❗   

As per State Government directive, we will be closed effective from 11.59pm tonight (Friday 12 February) until 11.59pm Wednesday 17 February. 

This period is subject to change in line with revisions from the state government. 

Due to this temporary closure, please read below what this will mean for you, our members and users.   

By staying at home and limiting contact with other people, we can each help to protect the elderly, the at-risk, and healthcare workers and slow the spread of coronavirus (COVID-19).  

Membership   

  • Your membership will be placed on a free suspension for the 5-day closure period.  
  • All future bookings you have made (for the closure period) will be cancelled.  
  • We will contact you once the advised temporary closure period concludes, or as directed by the Government.   
  • Watch for an email tomorrow with how to access our Home Fitness Network for FREE during the closure.  

What does a 5-Day lockdown mean? 

You are required to stay home and within 5km of your home, with four exceptions: 

  • Shopping for essentials like groceries, medicine and necessary supplies 
  • Medical or healthcare needs, including compassionate requirements and looking after the vulnerable 
  • Exercise within their neighbourhood, with your household members, your intimate partner, or one other person who is not from your household or your partner for up to two hours per day 
  • Work, where you cannot work from home or remotely 

I booked in for a session. Will these run as planned? 
Unfortunately, not. Any booked sessions will be cancelled because we must close our doors by close of business today – Friday 12 February 2021. We will keep you updated on re-opening so you can start to train with us again. 
 
Once again, we thank you for your cooperation and support during this period. We cannot wait to reopen our doors and to continue with our commitment to keeping you physically and mentally fit and healthy.  

We’ll continue to keep you informed, as any updates are made by the state government. Please check our Facebook page and your email inbox to for the latest advice. 

Let's work hard, together as a community to stop the spread! We look forward to once again seeing you return and enjoy our facilities.   

To get in touch with our customer care team please complete and submit your details through our Contact Us page on our website. 

Read VIC Govt updates here: Department of Health and Human Services Victoria | Coronavirus (COVID-19) daily update (dhhs.vic.gov.au) 

Update - 18/12/2020 1:00pm

The State Government and health officials have imposed new border restrictions as a result of the growing coronavirus cluster in Sydney's Northern Beaches.  

Effective immediately (18.12.20) anyone travelling or travelled since Dec 11 from the NSW hotspot areas will need to be tested and self-isolate for two weeks. 

This includes visitors and residents returning home. 

For the health and safety of our guests and visitors we ask these restrictions to be followed. If you are  
feeling unwell or showing flu like symptoms to please get tested and not travel. 

If this impacts your plans or any planned visit to our venue, please contact our staff to discuss your options.  

For full info and specific hotspot areas please visit: 
https://www.dhhs.vic.gov.au/coronavirus?gclid=CjwKCAiAoOz-BRBdEiwAyuvA6xPgJU7fkPOwyKgi-sb5rLuT-e6Wld8OdWTv_3PCe3zzO0HwYd_R7hoC5U0QAvD_BwE 
 
Stay Safe and Have a Happy Holidays. 

Update - 13/11/2020

EXCITING NEWS!
We’re opening as of Saturday 21 November 2020!
 
We will continue to operate in line with COVID-19 restrictions so you can expect changes to best cater for the safety, hygiene & enjoyment of everyone.
 
Opening Hours:
Monday – Sunday: 10am to 6pm (Nov)
Monday – Sunday: 10am to 7pm (Dec-March)
 
Key points to be aware of:
- Maximum 50 patrons in the pool at any time.  
- Changerooms, showers and toilets are open. 
- Bookings are not required however we may have to ask you to wait if the pool is at capacity.  
- Face masks are required to be worn upon entry to the facility, prior to entering the pool and immediately after exiting the pool.
- Members will be required to scan their membership band at reception upon entry. Casual swimmers will be required to sign in upon entry for contract tracing purposes.
- We prefer cardless payments- EFTPOS.
- Adhering to social distancing at all times  
- Aquatic equipment NOT available, please bring your own
- Water fountains NOT in use
 
Standard Season Pass Prices

Adult season ticket: $107.00, $81.00 (concession) 
Child season ticket: $79.00 
Family season ticket $205.00, $162.00 (concession)  

Casual Entry Fees:
Adult: $5.60
Concession/ Child: $4.50

Any questions please contact us on 5443 9407
 

 

Frequently Asked Questions Expand all

What are we doing to minimise health risks at the venue?

The venue will be vigilant in implementing infection control procedures including daily cleaning in accordance with normal protocols, the promotion of healthy hygiene habits and will make hand sanitiser available for staff and patrons to use while using the Centre.
 

What information and advice will help our members?

For now, the best advice is to follow some simple steps to help slow the spread of the virus and to reduce the risk of infection.
Follow the information and tips to help improve your safety and wellbeing, from Department of Health website

If I have or am undergoing a period of self-isolation, what happens to my membership/visit pass?

If you are showing symptoms or have been recommended by a Health Professional to self isolate, you should be staying at home and minimising contact with others.  Please contact the team to discuss managing your membership/pass where you are uncertain of your options.
 

Are casual passes still available for purchase?

Yes. Causal visit passes are still available.

TripAdvisor Panel

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